Terms and Conditions

TERMS AND CONDITIONS

1. Company Information

This website is owned and operated by:

JOVIA SAT LTD

Company Number: 16705381

Registered Office:

2ND FLOOR COLLEGE HOUSE

17 KING EDWARDS ROAD

RUISLIP

LONDON HA4 7AE

UNITED KINGDOM

JOVIA SAT LTD is a private company limited by shares incorporated in England and Wales under the Companies Act 2006.

By accessing or using this website, you agree to comply with the following Terms and Conditions.

2. Services and Products

JOVIA SAT LTD provides:

• Satellite communication devices

• GPS tracking systems

• Asset and vehicle tracking platforms

• Software subscriptions and monitoring services

• Accessories and related technology solutions

All product descriptions and specifications on this website are provided in good faith but may be updated or modified without prior notice.

3. Orders

When placing an order through our website:

• Customers confirm that all provided information is accurate.

• Orders are subject to availability and confirmation.

• JOVIA SAT LTD reserves the right to refuse or cancel any order if necessary.

Customers will receive an order confirmation via email once payment is completed.

4. Pricing

All prices displayed on the website are in British Pounds Sterling (GBP £) unless otherwise stated.

Prices may change without prior notice. Additional costs such as shipping, customs duties, or local taxes may apply depending on the destination country.

5. Payment

Payments are processed through secure payment gateways including:

• Credit and Debit Cards

• Secure online payment processors

All transactions are encrypted and processed securely.

6. Shipping

Orders may be shipped from warehouses or logistics partners depending on stock availability.

Delivery times vary depending on the destination country and the selected shipping service.

Customers are responsible for any import duties or taxes required by their country.

7. Returns and Refunds

Customers may request a return within 14 days of receiving a product if:

• The item is unused

• The product is returned in its original packaging

• Proof of purchase is provided

Refunds will be processed after the returned item has been inspected.

Shipping costs are generally non-refundable unless the product is defective or damaged.

8. Software and Platform Services

Some products provide access to the JOVIA GPS Platform or other software services operated by JOVIA SAT LTD.

Subscription-based services may require periodic renewal.

Access to services may be suspended if these terms are violated.

9. Intellectual Property

All website content including logos, images, text, software and technical documentation are the intellectual property of JOVIA SAT LTD and may not be copied, reproduced, or distributed without written permission.

10. Limitation of Liability

JOVIA SAT LTD shall not be liable for any indirect, incidental, or consequential damages arising from the use of products or services purchased through this website.

Customers are responsible for ensuring that tracking devices are used in compliance with applicable local laws.

11. Privacy

Customer data is handled according to our Privacy Policy. Personal information will not be sold or shared with third parties except where necessary to complete services or comply with legal obligations.

12. Changes to Terms

JOVIA SAT LTD reserves the right to update or modify these Terms and Conditions at any time without prior notice.

13. Contact Information

For questions regarding these Terms and Conditions please contact:

JOVIA SAT LTD

Email: sales@joviasat.co.uk

Website: https://joviasat.co.uk